Order method

Online order
Website: Order online at www.sytwellness.store.

Order by phone
Wan Chai Clinic:2736 7473
Jordan Clinic:2734 7033
(Telephone order service time 10:00 – 18:30

Store purchase
Opening hours of Wan Chai Clinic:09:30 – 18:30
Opening hours of Jordan Clinic:10:00 – 19:30

cancel/Change Order

If you need to cancel your order, please call or send a text message to the dedicated online shopping customer service hotline +852 2736 7473, We will handle it for you.

If you need to modify the order, please reorder the new order directly, and then call or send a text message to the dedicated online shopping customer service phone, and we will cancel the old order for you.

payment method

Online shop order
・PaypalAfter the transaction is completed, go to the medical hall(SYT Wellness) will be notified by email and the shipment will be notified within 7 working days.

Store purchase
Use cash or credit card at the store

On arrival

  • After shipping notification, it will be received within 7-14 working days
  • If the order period falls on public holidays or bad weather, the delivery time will be flexibly postponed
  • Before email shipment notification, Shangyitang reserves the right to cancel the order depending on the stock status
  • If there is any change, the Shangyitang will inform the guest of the change by the contact information left by the guest

Return and exchange required

If you have any dissatisfaction with the Shangyitang products you have purchased, please call our customer service hotline (+852) 2736 7473 or email to cs@sytwellness.store within 7 working days from the delivery date

Privacy protection

Privacy protection statement
Shangyitang will never disclose or sell your personal information, such as name, e-mail address, telephone number, address, etc., left behind by filling in the order form to other companies, groups, or individuals. The information is limited to providing good service quality and customer notification For use. For any purchase questions, style recommendations, gift suggestions, please contact cs@sytwellness.store. The enquiry hotline: (+852) 2736 7473, Shangyitang is happy to help you.